How to Avoid Falling Victim to a Moving Scam in Houston

Moving to a new home in Houston can be an exciting milestone, but it also brings its share of stress. As you prepare for this significant change, it’s important to stay mindful of potential risks, particularly when selecting a moving company. Unfortunately, moving scams are more common than many realize, and they can turn your relocation into a nightmare. By understanding the risks and taking the right precautions, you can protect yourself and ensure a smoother transition to your new home in Houston.

A Quick Reminder on Remote Scams
If you’ve encountered scammers who encourage remote connections, be sure to follow these tips for safe communication with people you already trust.

The Reality of Moving Scams in Houston
Moving scams are a persistent issue, especially during the busy moving season from May to August. In 2023, the Better Business Bureau (BBB) received 5,918 complaints against moving companies nationwide, including some from Houston. Victims of these scams reported losing a median amount of $350.

Common Types of Moving Scams
Scammers use various methods to exploit unsuspecting individuals during their move. Being aware of these common tactics can help you avoid falling victim, whether you’re moving within Houston or from another city:

1. Stolen Property: The movers disappear with your belongings after loading the truck.
2. Inflated Quotes: Movers demand extra fees on moving day, citing unexpected issues.
3. Non-Refundable Deposits: Scammers take a deposit and fail to show up.
4. No-Show Movers: Movers take a significant deposit but never arrive.
5. Last-Minute Charges: Unexpected fees for additional labor or supplies appear unexpectedly.
6. Hostage Loads: Movers demand more money after loading your belongings and refuse to unload until paid.

Key Warning Signs of a Moving Scam
Spotting the red flags early can help you avoid falling prey to a scam in Houston. Here are some key indicators to watch for:

• The website lacks a physical address.
• The company doesn’t have a U.S. DOT number, which is essential for regulating moving companies and tracking safety records.
• Estimates are provided over the phone rather than in person or via video walk-through.
• Movers arrive in rental trucks rather than branded vehicles.
• You’re asked to sign incomplete or blank forms.

How to Protect Yourself from Moving Scams in Houston
Taking proactive measures is the best way to protect your move. Consider these steps to safeguard yourself, whether you’re moving across Houston or to a new city:

• Do your research: Check resources like the Federal Motor Carrier Safety Administration (FMCSA), ATA MSC’s ProMover directory, and BBB profiles for moving companies in Houston.
• Get multiple estimates: Aim for at least three estimates from different moving companies in Houston, and be cautious of unusually low quotes.
• Get everything in writing: Ensure estimates, inventory, service orders, and the bill of lading are documented.
• Create an inventory: Keep a detailed list of your belongings and capture time-stamped photos or videos.
• Use a credit card for payment: Avoid cash, gift cards, or cash transfer apps to reduce risk.
• Stay involved: Be present during the loading and unloading, or assign someone you trust to oversee the process.
• Track your belongings: Use tracking devices like Apple AirTags or Bluetooth trackers to monitor your items.
• Understand your rights: Familiarize yourself with the FMCSA booklet on estimates, invoices, and liability for loss or damage.
• Verify the company: Ensure the company has a physical address, U.S. DOT number, and proper licenses.
• Be wary of large upfront payments: While deposits are normal, be cautious about large sums requested before the move.

What to Do if You’ve Been Scammed in Houston
Even with all precautions, scams can still happen. If you find yourself a victim, here’s what to do:

1. File a complaint with the FMCSA either online or by calling their hotline at 888-368-7238.
2. Report the scam to the U.S. DOT Office of Inspector General via their online portal or hotline at 800-424-9071.
3. Submit a report to the BBB’s Scam Tracker.
4. Contact your state’s attorney general or consumer protection office.
5. If money or belongings were stolen, report the incident to the local police in Houston.

While moving can already be a stressful experience, the threat of scams adds an extra layer of concern. However, staying informed and taking preventive steps can significantly lower your risk of falling victim to fraud. By following the tips shared here and being cautious in your approach, you can ensure a safer and smoother moving process. Taking time to choose a reputable moving company in Houston is one of the most important actions you can take to protect yourself and your possessions during this significant life transition.

Choose 911 Houston Movers for a Safe and Stress-Free Move
When it comes to moving in Houston, choosing a reliable, trustworthy moving company is essential to avoid the risks associated with scams. 911 Houston Movers is one of the best local movers in Houston, known for their professionalism and commitment to providing high-quality moving services. With years of experience and a strong reputation, 911 Houston Movers ensures that your belongings are handled with care, offering transparent pricing and timely service.

Contact 911 Houston Movers for a safe, efficient, and hassle-free moving experience. Let us help make your next move a smooth and stress-free process!